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Overview of Billing

  • Updated

1. Pushpay/echurch Software Fees 

Invoice type: emailed PDF that will be sent during the first week of the month (when paying monthly).
 
Fee schedule: One monthly withdrawal, typically during the second week of the month (when paying monthly). Withdrawal description on your bank account will be "Pushpay C & D."
 
For Canadian Partners: You may pay software fees via credit card or direct deposit (EFT / ACH). Automatic withdrawals are not currently supported. For more information, refer to your monthly invoice. 
 
When does billing start? 
You will receive your first invoice in the first full calendar month following your contract date (i.e., if your contract date is on the 15th, you will be invoiced the following month). The balance will be withdrawn following the above "fee schedule."
 
How does annual billing work? 
You will receive your first invoice during the first week of your first full calendar month and receive subsequent renewal invoices during the first week of your anniversary month. The balance will be withdrawn following the above "fee schedule."

2. Merchant Processing Monthly Fees 

Pushpay supports:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • ACH/Bank Account (US only)

a) Card Processing Fees

Statement type: Paper mail sent during the first week of the month (online access can also be enabled).

Fee schedule: One monthly withdrawal for card processing between the 3rd and the 6th of the month. This withdrawal will be a combination of:

    1. Monthly account fee, if applicable (includes PCI Compliance)
    2. Transaction processing fees (standard percentages based on card types)

Withdrawal description on your bank account will include something similar to "BANKCARD 8710 - MTOT DISC" (for ZipZap Processing partners).

b) ACH Processing Fees

Statement type: emailed PDF that will be sent during the first week of the month.

Fee schedule: One monthly withdrawal for ACH processing between the 3rd and the 6th of the month. Withdrawal description on your bank account will include something similar to "ACH MONTHLY INVO PROCESSOR - ACH FEES" (for ZipZap Processing partners)

Examples of Billing:

1. A Demo Invoice From Pushpay/eChurchGiving:

2a. A Demo Statement from ZipZap Processing Showing Credit Card Transactions: 

Other pages truncated for brevity. CLICK HERE to see breakdown of card donations given and explanation of fees.

2b. A Demo Statement from ZipZap Processing Showing ACH Transactions:

3. Check Deposit transaction fees

If you are utilizing our Check Deposit feature, see HERE for an overview of how your transaction fees will be billed. 

Misc:  An Automatic Withdrawal Account Descriptor "Cheat Sheet":

Zipzap Processing

echurch Processing


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